How I Know
I spent over a decade on a nationally recognized mental health unit within a large police department. In that time, I encountered over a thousand individuals suffering from various levels of crises. It was truly understanding and implementing this one skill set that allowed me to have the incredible success I enjoyed: never having to use force and obtaining voluntary compliance 100% of the time.
Have you ever wanted to be a hostage negotiator, or watch the movies and find yourself in that position wondering what you would do? Well, this is a version of the skillset being used by any and all negotiators. Now is your chance.
Curriculum
Available in
days
days
after you enroll
- Effective Communication - Introduction (1:51)
- Effective Communication - Self Assessment (2:42)
- Effective Communication - Hearing vs. Listening (5:58)
- Effective Communication - The Pie (6:31)
- Effective Communication - Venting & Validation (3:55)
- Effective Communication - Power of the Pause (7:15)
- Effective Communication - Asking Questions (7:10)
- Effective Communication - Why I love the Parrot (7:02)
- Effective Communication - Let's Make it Personal (9:49)
- Effective Communication - Final Thoughts (7:50)
- Active Listening Handout - Guide
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